Messages that you send through our system are delivered with a physical phone that you own. In order for us to send messages using your phone, we need you to link it with a QR Code that we will provide when you start that process. You can revoke that permission at any point from your phone's WhatsApp.
We call a “warm up” the action of sending messages to friends and colleagues manually from a phone before being linked in platforms like Web Whatsapp or Rapiwha. This practice is made to avoid a suspension of new numbers by Whatsapp.
It usually takes no longer than 2 minutes.
You can un-link your number whenever you want. You just need to grab your phone, then go to the Web Whatsapp section. In there you can close all active sessions, therefore, unauthorizing us to use your WhatsApp.
To link your number again you need to start a new linking process. If the number has a history of previous messages, then scan the QR code normally. If the number is new, then you need to warm it up first. See the Warm Up section of the FAQs.
Yeah.
WhatsApp penalizes any number that sends unsolicited messages to their recipients. Your recipients, primarily, are the ones that can put your number at risk. Also, as a general rule, it's best that you link any number in Web Whatsapp or Rapiwha that has a previous history of messages and not a brand new number. Check the Warm Up section in our FAQs.
We recommend that you test the service using 2 phones. One that's linked with our system and another that you use as a mock client.
We recommend the use of an existent (previously used) number. In case of using a brand new number, we recommend warming it up first.
It must be a smartphone with WhatsApp installed and working normally.
You can use any smartphone that supports and has WhatsApp installed.
Yes, you can do that from your own phone.
No. Banning is an action made directly by WhatsApp. We cannot restore your number.
WhatsApp monitors closely the type of message you send. Sending unsolicited messages (SPAM) that your recipients are not expecting or want to receive, can result in WhatsApp permanently banning your number or IP. This is an action that WhatsApp takes, and we have no control or responsibility over it.
Some cases where we are certain that your number will be banned are:
If your number is banned by WhatsApp you won't be able to use it again. The credit that remains in the account will be intact. You can continue using our system normally if you link a new number and warm it up first. However, we can't guarantee that the numbers won't continue getting banned.
Respecting the OPT-IN where the recipient accepts to receive communications.
If you send unsolicited messages, the most likely scenario is that your number gets banned by WhatsApp
You can add as many numbers as you want using the linking process.
Yes
Yes
Text, Pictures (PNG and JPG), Audio (OGG) and Documents (PDF). You can send links containing any type of file (documents, videos, audios etc)
You can receive pictures, emojis, links and audios.
Text + image, text + audio or text + file must be sent separately. In one message the text, in another the file.
It's not possible to send attached videos but you can send a link from Youtube or any other streaming platform that will enable the recipient to see the video.
Yes, but the recipient must have written you a message at least once before in order to click on it.
All characters, including emojis are accepted.
Yes, it supports all alphabets and languages.
No, calls cannot be made or received.
Yes.
Once the message is sent, the delay depends directly to the connection to the internet that the recipient's phone has.
500 messages per hour.
There is not limit. You can send and receive as many messages as you like. Current sending speed is around 500 messages per hour per registered number.
Yes. You can add as many personal numbers as you want. Each one will have it's own APIKEY.
Yes.
No.
In normal conditions the reception is instantaneous. Each number can send or receive 500 messages in an hour. In case that the volume of messages is above 500 messages per hour, delays can occur.
If you login, you can test how receiving and sending messages work
Once you linked a number in "My Numbers" it will generate automatically.
The minimum purchase is 5 USD. Then, you can keep making the recharges that you need.
All your numbers with the status INCOMING MESSAGE "YES" will consume credit for a 24 hour session to receive unlimited messages. Numbers that you have in the INCOMING MESSAGE "NO" status will not consume credit. If you need to read incoming messages from the platform, developing a chatbot or using the Web Chat Manager, you need this option active. On the other hand, you can cancel this option and receive the replies for free directly on your phone for free.
Send text, images, audio and PDF for unit price per message. The unit price will change dpeending the country code of the recipient.
If you sent a message and reply back within the first 24 hours of receiving it, that reply doesn't have cost. It's free.
No. You will not pay for messages that you send after receiving a message from the recipient.
Exactly.
You can purchase credit from the Billing section. In there you can purchase using a credit card and PayPal.
Each time you call our API we check that you have suficient credit to send the message.
Your credit has no expiration date.
Yeah.
Yes. You can send messages in all languages and alphabets but the web platform is only available in English.
No, you need to change your language setting on your phone so that it writes from left to right.
The system will provide detailed information from all sent and received messages in the "Message Report" section.
WhatsApp monitors closely the type of message you send. Sending unsolicited messages (SPAM) that your recipients are not expecting or want to receive, can result in WhatsApp permanently banning your number or IP. This is an action that WhatsApp takes, and the system has no control or responsibility over it.
Some cases where we are certain that your number will be banned are: